Privacy Policy

Intus Lettings provides property services to individuals and organisations. In order to carry out these services and day-to-day operations, the company may need to collect, share and store data about those individuals and organisations.

This privacy policy explains:

Controller’s contact details

Intus Lettings is the controller for personal information we process, unless otherwise stated.

Our address is: Intus Lettings, Suite A, 2nd Floor, Osprey House, The Nest, Broadway, Salford M50 2UE, United Kingdom

Data Protection Officer

Our Data Protection Officer is Hope Mckendrick. You can contact her at [email protected] or using the postal address above.

How do we get your information?

The vast majority of personal information that we process is provided to us directly by you for one of the following reasons:

We may also receive information indirectly, in the following scenarios:

In addition, as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for more information.

What information do we collect?

We may collect, use, store or transfer different kinds of data about you:

Why do we use your information?

The way we process your information will differ depending on the reason you provided it to us. These include but may not be limited to:

Your data rights

You have the following rights to your personally identifiable information in according with the GDPR. Please note that we will only comply to the extent required to by law and, if it is legally required to keep your details the way they are, we will be unable to comply with your requests.

To exercise any of these rights, please contact [email protected]

Right of access

You have the right of access to your personally identifiable information that we hold. This includes:

Right to rectification

If you think that information we hold on you is inaccurate or incomplete, you have the right to request that rectify it.

Right to erasure

If you no longer consent to us holding your information, you may request that we delete all of your details from our systems. However, we may have legal obligations which mean we are unable to delete some or all of your details.

Right to restriction of processing

You have the right to request that we stop using your data in a particular way, for instance for marketing purposes.

Data portability

You have the right to ask us for a copy of data that you have provided to us, in order to transfer it to another organisation.

Who do we share your details with?

We share your details with selected service providers who help us to provide our services to you.

These companies are as follows:

Lawful basis for processing

We process your information under one or more of the following bases:

Your consent

When you request information from us, join our newsletter, or purchase a property you request your clear and unambiguous consent to us processing your the personal details for this purpose.

Contractual obligations

We will process and use your personal details to fulfil our contractual obligations so we can provide you with your requested products and services.

Legitimate interests

We will process and use your personal details to carry out and improve our products and services, send you marketing communications, risk assessment, fraud prevention, suppressions and opt out of communications, web analytics, cloud storage and backup, and other

Compliance with laws

We will process and use your personal details to comply with legal obligations under applicable laws.


Our website uses a number of different cookies for a variety of reasons but primarily we use them to analyse our web traffic, to see who refers the traffic to us and to analyse use behaviour on our website in order to improve your experience. We also use cookies for social media and advertising purposes.

Note that you may visit or to learn about the options that some of the third parties we work with offer for opting out of certain ad targeting activities. You will need to visit those websites from each browser and device that you would like to be covered by your opt-out. Because the opt-out tools may depend on cookies, you may need to visit these sites again to reinstate your preferences if you delete your cookies.


If you would like to raise a complaint over the way that Intus Lettings processes your information, do so in the first instance to the Data Protection Officer, Hope Mckendrick at [email protected].

If you are unsatisfied with the way your complaint is handled, you can contact your Country Data Protection Authority if applicable. In the UK, this is the Information Commissioner’s Office.

Changes to this policy

We regularly revisit this policy and update it from time to time. This policy was last updated in May 2018.